Last updated: March 2025. At CYBERHACK, we protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
The data controller is CYBERHACK. For any question: contact@cyberhack.fr.
2. Data collected
We may collect: identity (name, surname, email, phone) via the contact form; browsing data (IP address, browser type, pages viewed) when you accept analytics cookies; cookie consent (choice and date) as proof.
3. Purposes and legal bases
- Contact: answers to your requests – legal basis: performance of pre-contractual measures / legitimate interest.
- Analytics: visit statistics (Matomo, internal analytics) – legal basis: your consent.
- Support: chat (Zammad) – legal basis: consent if you accept the relevant cookies.
4. Retention periods
Contact data: period required to process the request, then legal archiving where applicable. Analytics data: according to configuration (e.g. 14 months). Consents: kept as proof for the period required by regulations. Admin activity log: according to internal policy (e.g. 1 year).
5. Your rights (GDPR)
You have rights of access, rectification, erasure, restriction of processing, portability and objection. To exercise them: contact@cyberhack.fr or via our contact form. You may lodge a complaint with the CNIL (www.cnil.fr).
6. Recipients and transfers
Data is processed by CYBERHACK and, where applicable, by our processors (hosting, analytics or support tools). We do not transfer data outside the EU without appropriate safeguards.
7. Security
We implement technical and organizational measures to protect your data (restricted access, HTTPS, privacy by default).
8. Cookies
For cookie details and managing your consent, see our Cookie Policy.
For any question relating to this policy: contact@cyberhack.fr.